Your Satisfaction is Our Priority
We want you to be completely happy with your purchase. If you are not satisfied, you may return most unused items in their original condition within 14 days of receipt for an exchange or store credit.
How to Initiate a Return
Contact Us: To start a return, please email us at [email protected] within the 14-day period. Please include your order number and the reason for the return.
Wait for Instructions
Once we receive your request, we will provide you with detailed instructions and the shipping address for your return.
Ship the Item
After we accept your return request, please ship the item back to us in its original, unused condition, including all original packaging and tags.
Conditions for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition as you received it.
- In the original packaging.
- Accompanied by a proof of purchase (e.g., your order number).
Refunds (Store Credit)
Upon receiving and inspecting your returned item, we will process your refund. Please note: Refunds are issued in the form of store credit (a digital gift voucher). The credit will be applied to your account and can be used for any future purchase on our website. This voucher does not expire.
Questions?
If you have any questions about our returns process, please don’t hesitate to contact us at [email protected]